The Credit system is really simple. The amount you’re billed each month is converted into points. The conversion rate is set at 1:10, so for every 1 Euro, you receive 10 credits. We have different membership levels, so the amount you’re billed each month will depend on your level. For example, if you are on our popular’ package billed at 30 Euros a month, you will receive 300 credits per month.
The Credit system comes with many advantages, but one of the main ones is it will remove any delay that may occur in the shipment process (caused by processing payments), so your goods will get delivered to you ASAP. Another advantage is it allows for a more customized experience. So instead of you receiving a set box of produce each month, you are able to tailor it to your specific needs.
When you have finished the sign up process and have chosen your desired membership level, you are now free to go shopping! A username and password will be sent to you via email so that you can login to the YourPetUtopia website. Simply choose your desired set of produce and we will deliver it straight to your door, free of charge. We don’t add on any additional cost; everything is covered in your monthly subscription.